Steven Ledbetter Named President of Jiffy Lube International

Media Contacts:

Jennifer Friedmann
JiffyLube International
jennifer.friedmann@shell.com
713-241-1522

HOUSTON, September 5, 2013Jiffy Lube International, Inc., a wholly-owned subsidiary of Shell Oil Company and industry leader in vehicle preventive maintenance, today announced the appointment of Steven Ledbetter as its new president. Ledbetter is responsible for the management and growth of the Jiffy Lube franchise, including oversight of more than 2,000 independently owned Jiffy Lube service centers in the U.S. and more than 100 operated in Canada.

“Steve’s strategic mindset and deep understanding of the lubricants business make him an ideal leader for the Jiffy Lube organization, “ said Istvan Kapitany, President, Shell Commercial Fuels and Lubricants Americas. “An industry veteran, Steve is equipped to expand the franchise and its offerings, and his expertise should prove invaluable to the more than 250 franchise entity groups comprising the Jiffy Lube system today.”

Ledbetter joined Shell in 1999 and has extensive knowledge of the downstream business from lubricants to pipeline distribution to manufacturing. He has served in a variety of leadership positions including finance, business strategy and sales. Most recently Ledbetter was the Director of Business to Consumer Key Accounts North America, where his team managed large-volume installer customers for the Shell lubricants business.

“I am excited to be leading this iconic brand and business, and I look forward to working to ensure that we continue to set the pace for the preventive maintenance industry,” said Ledbetter. “I am also looking forward to collaborating with our extremely talented group of Jiffy Lube franchisees, who are committed to our brand and providing quality service to vehicle owners.”

Jiffy Lube serves more than 22 million customers annually. Earlier this year, Entrepreneur magazine ranked Jiffy Lube third in its annual Franchise 500® listing, as one of the top franchising opportunities for entrepreneurs in 2013.

Ledbetter holds a Bachelor in Business Administration in Finance from Texas A&M University.

About Jiffy Lube
Jiffy Lube International Inc. (“Jiffy Lube”), with more than 2,100 franchised service centers in North America, serves approximately 22 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.

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